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In-App Messaging - in-app api error

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by navid1981

1 Posts
0 Comments
Joined 2017-06-15

in-app api error
06.15.2017 11:10 AM

I got this error. How can I solve it?

com.att.api.rest.RESTException:

{

"RequestError": {

"PolicyException": {

"MessageId": "POL1009",

"Text": "Sorry, there was a problem setting up AT&T Messages Backup and Sync Service: Invalid Subscriber Payment Type. Please call Customer Care for more information by dialing 611 from your AT&T mobile phone.",

"Variables": ""

}

at com.att.api.rest.RESTClient.buildResponse(RESTClient.java:145)

at com.att.api.rest.RESTClient.httpPost(RESTClient.java:599)

at com.att.api.immn.service.IMMNService.sendMessage(IMMNService.java:126)

at com.att.api.immn.service.IMMNService.sendMessage(IMMNService.java:62)

at com.att.api.immn.service.IMMNService.sendMessage(IMMNService.java:57)

at com.att.example.App2.main(App2.java:73)

by tm636j

0 Posts
3 Comments
Joined 2015-12-22

Re: in-app api error
07.11.2017 03:30 PM

This error occurs when you try to setup Messaging archival for a Pre-Paid line (which is not supported). Currently the AT&T Messages Backup and Sync Service only works on Post-Paid lines.

AT&T, the AT&T logo and all other AT&T marks contained herein are trademark of AT&T Intellectual Property and/or AT&T affiliated companies.

Steps to update your AT&T API Access Subscription:

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In-App Messaging - in-app api error