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  3. AWS Dual-Stack load balancer not able to receive traffic over AT&T cellular network

AT&T Video Optimizer - AWS Dual-Stack load balancer not able to receive traffic over AT&T cellular network

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by fiercepineapple

2 Posts
0 Comments
Joined 2018-05-03
AWS Dual-Stack load balancer not able to receive traffic over AT&T cellular network
05.03.2018 03:32 PM
In the process of releasing an app I have found that my AT&T users have been unable to access my application when using their cellular data. But, if you switch out their SIM card for another carrier it works just fine.

Network is "designed" as so
DNS: api.domain.com ->
CNAME: dualstack-api-app-123.us-west-2.elb.amazonaws.com (Dualstack AWS HTTPS Load balancer) ->
Routes to Custer of EC2 instances
by allisonp

0 Posts
19 Comments
Joined 2015-04-20

Re: AWS Dual-Stack load balancer not able to receive traffic over AT&T cellular network
05.04.2018 01:22 PM

You can contact Care/Business Care:

  1. Dial 611 from a wireless phone
  2. Visit AT&T Mobility Support at https://www.business.att.com/solutions/support/contact
  3. Call 800.331.0500

 

Or you can open a support ticket at https://developer.att.com/support.
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