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AT&T Video Optimizer - AWS Dual-Stack load balancer not able to receive traffic over AT&T cellular network

by fiercepineapple

2 Posts
0 Comments
Joined 2018-05-03

AWS Dual-Stack load balancer not able to receive traffic over AT&T cellular network
05.03.2018 03:32 PM

In the process of releasing an app I have found that my AT&T users have been unable to access my application when using their cellular data. But, if you switch out their SIM card for�another carrier it works just fine.

Network�is "designed" as so
DNS: api.domain.com ->
CNAME: dualstack-api-app-123.us-west-2.elb.amazonaws.com (Dualstack AWS HTTPS Load balancer) ->
Routes to Custer of EC2 instances

by allisonp

0 Posts
19 Comments
Joined 2015-04-20

Re: AWS Dual-Stack load balancer not able to receive traffic over AT&T cellular network
05.04.2018 01:22 PM

You can contact Care/Business Care:

Dial 611 from a wireless phone
Visit AT&T Mobility Support at https://www.business.att.com/solutions/support/contact
Call 800.331.0500

�

Or you can open a support ticket at https://developer.att.com/support.

Steps to update your AT&T API Access Subscription:

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AT&T Video Optimizer - AWS Dual-Stack load balancer not able to receive traffic over AT&T cellular network