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I just received the M14A2A LTE add-on kit and the instructions on the website referred to in the included materials includes a suggestion to check for a firmware upgrade. The firmware instructions are in a pdf file that appears to be considerably out of date as the firmware on the device appears to be much newer than the one mentioned in the pdf. How do I find out if there is newer firmware available if that document is so out of date?
Firmware information can be found at the following link within the Additional Resources section on left of page. https://marketplace.att.com/quickstart#starterkit-ltem
I still haven't received any responses from the ticket(s) i submitted other than from those which said 'submit a ticket elsewhere' (which pointed to another place I had also submitted a ticket)
I still don't have a signal and still can't use my new add-on kit. Who am I supposed to contact to get this thing working properly?
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