WennSoft Signature Service Management helps streamline your work order and field service processes including the service call capture, scheduling, tasking, routing and mapping of resources, resolution tracking, warranties and maintenance contracts, break/fix service, closed loop sales and service as well as invoicing from the field and office.
WennSoft Signature Service Management provides the ability to integrate with our customer portal allowing your customers the ability to self-serve - from logging service requests to viewing service history across the company or globe. It also provides integration to MobileTech which empowers your field technicians in both online and store/forward modes to receive and capture service information, submit POs, invoice and collect payment in the field, as well was capture customer signatures.
- One set of information cross field and office
- Field tech ability to execute service calls including issuing Pos
- Invoicing and collecting payment in the field as well as signature capture
- Online and store/forward mobile use
WennSoft is a Microsoft Gold Certified Partner and has been awarded the designation as a
Microsoft Dynamics Presidents Club partner.